Privacy Policy
Rio Laundromat (“Rio Laundromat,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you visit riolaundromat.com or sign up for our offers and updates, how we use it, and the choices you have. By using our website or signing up, you agree to this policy.
1. Who we are
Rio Laundromat (operated by Rio Laundromat LLC) is a laundromat located at 8328 De Soto Ave, Canoga Park, CA 91304. This policy covers our website and the email and text-message communications we send to people who sign up with us.
2. Information we collect
Information you give us
When you fill out a sign-up or offer form, we collect the information you provide, which may include:
- Your name
- Your email address
- Your mobile phone number (only if you choose to provide it)
- Your communication preferences and consent (for example, agreeing to receive our emails or texts)
Information collected automatically
When you visit our website, we and our service providers may automatically collect limited technical information such as your IP address, browser and device type, the pages you view, and the ad or link that brought you here. This is collected using cookies, pixels, and similar technologies (see Section 5).
3. How we use your information
We use the information we collect to:
- Send you the offer, promo code, or updates you signed up for
- Send you marketing about Rio Laundromat — deals, news, and promotions — by email and, if you opt in, by text message
- Understand which ads and channels bring people to Rio, and measure how our promotions perform
- Operate, maintain, and improve our website and services
- Prevent fraud and abuse, and comply with the law
4. Marketing emails and text messages
We only send you marketing messages if you sign up and give us your consent. Consent to receive text messages is not a condition of any purchase.
- Email: You can unsubscribe at any time using the “unsubscribe” link in any marketing email, or by contacting us at the address below.
- Text messages (SMS): If you provide your mobile number and opt in, we may send you recurring marketing text messages. Message frequency varies. Message and data rates may apply. Reply STOP to any message to unsubscribe, or HELP for help. Carriers are not liable for delayed or undelivered messages.
We never sell or share your information — including your mobile phone number and SMS consent — with third parties or affiliates for their own marketing or promotional purposes.
5. Cookies, pixels, and advertising
Our website and our advertising partners (such as Meta/Facebook and Google) may use cookies, pixels, and similar technologies to remember your preferences, measure the performance of our ads, and show you relevant ads on other websites and apps. You can control cookies through your browser settings, and you can opt out of interest-based advertising through:
- Your Meta/Facebook ad preferences
- Your Google Ad Settings
- The Digital Advertising Alliance at optout.aboutads.info
6. How we share your information
We do not sell your personal information for money. We share information only in these limited ways:
- Service providers who help us run our website and send our emails and texts (for example, our website host, email/SMS delivery platform, and analytics tools). They may only use your information to provide services to us.
- Advertising partners (such as Meta and Google) that help us measure and deliver ads, using the cookies and pixels described in Section 5. We do not give these partners your name, email, or phone number for their own marketing.
- Legal and safety reasons — if required by law, to enforce our rights, or to protect the safety of our customers or the public.
- Business transfer — if Rio Laundromat is involved in a sale, merger, or transfer of assets.
7. Your choices
- Unsubscribe from marketing emails or texts at any time (see Section 4).
- Update or delete your information by contacting us.
- Manage cookies and interest-based ads through your browser and the links in Section 5.
8. California privacy rights
If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you the right to know what personal information we collect, to request a copy of it, to request that we delete it, and to correct it. You also have the right to opt out of the “sale” or “sharing” of your personal information. We do not sell your personal information for money. We may “share” limited online identifiers with advertising partners for cross-context behavioral advertising as described in Section 5; you can opt out using the links in that section or by contacting us. We will not discriminate against you for exercising any of these rights. To make a request, contact us using the details in Section 12.
9. Data retention
We keep your information for as long as you remain subscribed or as needed for the purposes described in this policy, and then delete or de-identify it, unless we are required to keep it longer by law.
10. Data security
We use reasonable administrative and technical measures to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
11. Children’s privacy
Our website and offers are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, please contact us and we will delete it.
12. Contact us
If you have questions about this policy or want to exercise your privacy rights, contact us:
Rio Laundromat
8328 De Soto Ave, Canoga Park, CA 91304
Email: riolaundromat@gmail.com
13. Changes to this policy
We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Your continued use of our website after a change means you accept the updated policy.
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